Listening to Calm Radio as a free user
Listening to Calm Radio as a paid or subscribed member
Basic Listening Requirements to Use Calm Radio
To use the Calm Radio, you will need:
Any or all of the aforementioned requirements must meet the current system and compatibility requirements of Calm Radio's streaming service, which may change from time to time.
The latest and up-to-date equipment and operating system software for as computers or mobile devices, wifi modems and routers and consistent internet delivery service, from your internet provider or mobile data provider is also solely your responsibility.
a) Membership Access Rights
Calm Radio offers free listening to everyone from our website, various mobile apps, internet radios and other third-party web portals and apps. Listening free to Calm Radio channels will be considered your trial of any and all non-member Calm Radio services.
As a member of Calm Radio you agree to the Calm Radio - Terms and Conditions as defined on this page. You also agree you are entering into a binding contract with Calm Radio under the Terms and Conditions. Calm Radio Terms and Conditions may change at any time without prior notice.
A purchase of a Calm Radio membership allows one single user to access our services. Additional licenses for additional users can be purchased at a substantial discount at the initial time of purchase of the primary membership.
Calm Radio occasionally offers Lifetime memberships. "Lifetime" will be defined as any of the following criteria:
b) Membership Restrictions
When accessing the Calm Radio website, you may not:
Violation of these policies is considered fraud and will result in immediate membership removal. We IP monitor multiple uses of your Username
Calm Radio's fees are defined on our Memberships page and may change at any time without notice
Canadian taxes may be added additionally to membership fees for residents of Canada.
Members outside of Canada may incur a small International Transaction Fee from your credit card provider. These fees are solely added by your credit card processor and not in any way associated with Calm Radio.
a) As a convenience and membership price protection to our members, all memberships (with certain exceptions) are entered into automatic recurring billing. Your credit card or Paypal is re-billed automatically on the renewal date. Your original (non-trial) fee will never increase as long as you remain active in this membership plan.
b) Membership recurring billing fees are non-refundable once the transaction has been processed.
c) You agree that cancellation of your recurring billing profile will only be accepted by the following conditions or criteria:
If you feel you have a billing error or discrepancy, please email us at firstname.lastname@example.org with the details of any concerns and we will investigate. We are here to help.
a) You agree to contact us first before initiating a dispute through your bank, credit card provider or Paypal. In the unlikely event there is an unintended billing error, we are more than happy to investigate and solve the issue cordially.
b) You agree that if you do initiate a dispute through your bank, credit card provider or Paypal, your membership will be suspended immediately.
a) We make every effort to deliver our music streams flawlessly to you on a 24/7 basis. Calm Radio's infrastructures are top tier, however there may be rare instances beyond our control when you might be temporarily interrupted, such as power outage, network delivery, datacenter breakdowns, system failures.
b) We reserve the right to add and/or remove channels from our listings at any time at our discretion
a) Purchase of any Calm Radio membership is on an as-is basis, without warranty and not subject to refunds.
b) Before entering into any membership, it is solely your responsibility to ensure that you have an approved and supported listening device. If you require further information email us at email@example.com
View our list of supported devices here
We are here to help. We offer free email support. Send us an email at firstname.lastname@example.org and we'll work hard to fix any issue within the scope of our required expertise.
Please double-check that your return email address is correct. Also, check your junk mail folder. In the unlikely event you don't hear back from us in 24 hours, please email us again.
When using Calm Radio's free email support, you agree to correspond with our Calm Radio Support Team with courtesy and respect, without the use of written abuse and/or profanity. Failure to adhere to these courtesy, abuse and/or profanity guidelines may result in immediate membership termination and forfeiture of any fees paid.
2359 Queen Street East, Suite 2
Toronto, ON, M4E 3H1