Calm Radio
            Knowledge Base Calm Radio Support Apple

            Apple - Desktop Apps - Troubleshooting

            Troubleshooting


            OSX Desktop App 

            Stream Dropout

            If your device is losing connectivity due to inconsistent or slow WiFi / data:

            We highly recommend that you enter the Calm Radio app's Settings menu (look for the gear icon in the corner) and reduce the audio quality setting to either Normal or Mobile.








            Reinstalling

            If in doubt, delete the Calm Radio app by dragging the app icon to the trash. Reinstall your app directly from the Apple App Store.




            Updated: 11 Oct 2017 06:21 AM
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