Calm Radio
            Knowledge Base Calm Radio Support Android

            Android - Mobile

            ANDROID



            Downloading

            Our Calm Radio Android app is available from the Google Play Store free of charge, and is available for smartphones and tablets running OS 4.1 and higher.

            Open the Play Store app on your device and search "Calm Radio"

            Download





            Multimixing


            Calm Radio's Android app for both handheld and tablet devices features our patented Multimixing capability.

            1. To add a Multimix channel, simply use the "+" icon at the bottom of the device screen
            2. Select any music or Atmosphere channel.
            3. To adjust the volume of either channel, simply select the Volume icon









            Chromecast

            Calm Radio's Android app for both handheld and tablet devices are programmed Chromecast-ready. Complete with stunning landscape videos, listening to Calm Radio is another dimension.

            Once your TV is equipped with a Chromecast dongle, it's as easy as selecting the Chromecast broadcast icon at the top of our app.

            More Chromecast installation and usage instructions here








            Troubleshooting

            Stream Dropouts

            If your device is losing connectivity due to either:


            • inconsistent or slow wifi / data
            • mobile signal is switching between towers
            • mobile data is switching between 3G and 4G

            We highly recommend you enter the Calm Radio app's Settings menu and reduce the audio quality setting to either Normal or Mobile

            Settings Menu

            The Calm Radio Android app's Settings menu comprises of these functions:


            Stream speed

            This switchable setting changes the bitrate and bandwidth of the chosen music or Atmosphere channel. If you experience stream dropouts while driving for example, you might try and change this setting to "Mobile". Please experiment to find which setting is best for you according to your internet download speed.


            WiFi-only or Any Network

            When Wifi-only is selected, the app will only stream using the nearest available WiFi signal, and will never use your phone or tablet's data. If Any Network is selected, then either WiFi or your device's data will be accessed, with a priority given to WiFi.




            Re-installing Your App

            It may be necessary occasionally to re-install your Calm Radio Android app. To re-install your app:

            1. Delete the Calm Radio app by opening your phone's Settings app
            2. Look for "Application Manager"
            3. Look for Calm Radio
            4. Select "Uninstall"
            5. Visit the Play Store app on your device, and search for "Calm Radio"









            Closing Background Apps

            Your device may have too may applications open in the background memory which can cause your device to stall or slow down resulting in poor performance. Close as many apps as possible if your device response is slow.

            View Open Apps. Double-click on the left of the Home button to reveal your open apps. This will reveal all the application you have previously opened.

            Close an app. You can remove individual applications from the background memory, or select "Close All" to remove all open applications from memory. This is a safe procedure and will not result in losing installed apps.



            Updated: 17 Mar 2017 07:35 AM
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